Who I am.
Sandwich Business is operated by NordSys (sole trader, Kent). Contact: hello@sandwichbusiness.co.uk, 07449 303889. Based in Sandwich, CT13.
What I collect.
- What you type into the contact form: name, address, town, postcode, phone, email, whether you have WhatsApp, and your message
- What you send by email, WhatsApp or phone, including any attachments
- Standard server logs (IP address, page requested, browser, time) kept by my host for security and basic analytics
What I do not collect.
- No third-party advertising cookies
- No tracking pixels (Facebook, Google Ads, etc.)
- No newsletter subscription pop-ups
- No analytics that profile you across sites
Why I have it, and the legal basis.
I use what you send me to reply to your enquiry, scope work, send a quote, and (if we agree to work together) deliver the project. The legal basis is "legitimate interest" for replying to enquiries and "contract" once we are working together. Standard server logs are kept on legitimate-interest grounds for security.
How long I keep it.
- Enquiries that do not turn into work: deleted within 12 months
- Active client correspondence: kept while we work together, plus 6 years after the last invoice (HMRC requirement)
- Server logs: usually 90 days, depending on the host
Who else sees it.
I use a small number of third parties to run the business. They only see what they need to:
- Resend (email delivery) — sends the contact-form message to my inbox
- Krystal (UK web host) — runs the website and keeps server logs
- Google Workspace — email and calendar
- WhatsApp — if you message that way, Meta processes the message under their terms
- HMRC and my accountant — for invoices that become tax records
I do not pass your details to anyone for marketing.
Your rights.
Under UK GDPR you can ask to see what I hold, correct it, or delete it. Email hello@sandwichbusiness.co.uk and I will reply within 30 days. If you are not happy with how I handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies.
The site itself does not set any cookies. If that ever changes (for example, if I add a payment processor), this notice will be updated and a banner will appear on first visit.
Changes to this notice.
If I change anything significant, the date at the top will be updated and the change will be noted here.